At airsportdirect.com we are constantly striving to ensure that your shopping experience with us is hassle free. Fast We promise to make purchasing from airsportdirect.com as Fast and Efficient as possible. Place your order before 3pm Monday to Friday and we will despatch your order that same day using a next working day delivery service. If the item you have ordered is out of stock, we will contact you as soon as possible with an estimated date for delivery. Efficient If you wish to place your order by telephone, we guarantee a friendly voice will be waiting to take your order. If you can’t find what you’re looking for, we'll guide you through our site. If you're looking for a specific item that’s not on our site, we’ll do all we can to find it for you! Our 'No Hassle' Guarantee If for any reason you're dissatisfied with your order, we offer a no hassle, 7 day money back guarantee. We will refund the purchase value of any item(s) ordered from airsportdirect.com within 7 days of receipt of the order. (Subject to our Terms and Conditions.) If you have an item for return to us please call us on 0870 243 2074 so that your return can be arranged.